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VisualStat Computing Privacy Policy

 

Your privacy is important to us

VisualStat® Computing is committed to protecting your privacy. Because we collect two types of user information, General Statistical Information and Personal Identifying Information, we are providing you with this policy to inform you of how we use and, in limited circumstances, disclose such information.

 

Collection of General Statistical Information

When you visit our web site we gather certain general information, such as frequency of downloads, number of hits on our web site, and usage statistics with respect to our software products. This information is referred to throughout this policy as "General Statistical Information". We use and store this data only on a collective basis, in summary form, rather than on an individual basis. This data helps us to determine how and the extent to which certain parts of our web site and software are used. The stored General Statistical Information does not contain any Personal Identifying Information about you or any of our other users.

 

Collection of Personal Identifying Information

In addition to collecting General Statistical Information, we may ask you to provide us with certain personal information, such as your name, street address and email address, to enable us to respond to your requests and needs. Information that can reasonably be used to identify you is referred to in this policy as "Personal Identifying Information".

For example, if you choose a service or transaction that requires payment, such as making a purchase online or through other means such as a purchase order, we will request Personal Identifying Information necessary for payment, invoicing, and/or shipping.

In addition, when you purchase a VisualStat software product, we will also ask for product registration information, which includes the name of the product acquired, as well as your name, street address, and e-mail address. This Personal Identifying Information is kept on file and updated from time to time to fulfill our continuing obligations to you, such as providing notices of new versions and giving support by e-mail.

When you visit our web pages by clicking on an order link in the VisualStat software and choose to complete a transaction, we gather certain Personal Identifying Information to facilitate your purchase and usage statistics to analyze, on a collective basis, how and the extent to which certain parts of the VisualStat Software is used.

When you provide us Personal Identifying Information in an e-mail, fax or by telephone such as when you request technical and other types of support, we use the information to locate your records and provide you with answers to your questions.

Also, when you submit information to us in the context of a technical support inquiry, including sending the VisualStat error report, Personal Identifying Information may be attached to the information submitted.

 

Removal from Mailing List or Change of Personal Information

You may have your e-mail address changed or removed from VisualStat mailing list by submitting a request to request@visualstat.com with the appropriate subject line. Use the "Unsubscribe john@email.com" subject line to remove john@email.com from our mailing list.

 

Disclosure of Personal Identifying Information

We never loan, rent, disclose or sell your Personal Identifying Information to others.

 

Web Site Security

Our web site utilizes industry standard security technology to protect the security, integrity, and privacy of Personal Identifying Information from unauthorized third-party access. The Personal Identifying Information resides behind a firewall with access restricted to authorized VisualStat Computing employees and their agents.